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Plesk mail problem - Printable Version

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Pages: 1 2


RE: Plesk mail problem - perry - 09-19-2018

by simply looking at the problem.
your mail system is not quite set up right.

your rdns is not set to the domain name


RE: Plesk mail problem - Karim - 09-19-2018

Hello,

It seems like you are mistaking the PBL list as a spam list. The IP assigned to you is not blacklisted, it is not authorized to send emails either. There's a PBL removal procedure via Spamhaus official website which you can use to get your IP off the PBL, however, you need to have a business email that is not issued by gmail/hotmail/yahoo and the removal process is automatic.

Quoting the Spamhaus website:

Quote: THE PBL IS NOT A BLACKLIST. You are not blacklisted for spamming or for anything you have done. The PBL is simply a list of ALL of the world's end-user broadband IP space, i.e: IP space normally assigned to broadband/ADSL customers. It is perfectly normal for dynamic IP addresses (DSL, DHCP, cable, dialup) to be listed on the PBL. In fact all IP addresses in the world which are not designated mail server machines *should be* on the PBL.

The PBL does not prevent you sending email unless your email program is not authenticating properly when it connects to your ISP or company's mail server. This can happen if you have forgotten to turn on 'Authentication' in your 'outgoing mail' account settings, or if the username/password your email program is giving to your outgoing mail server is wrong.



RE: Plesk mail problem - Kururin - 09-25-2018

Go to those blacklisted site and request to unblacklist, they will probably make to fill out a form something and show proof you own the domain. That's how I did it back when I ran my mailcow server for handling mails


RE: Plesk mail problem - deanhills - 09-25-2018

(09-19-2018, 11:36 AM)youssefbasha Wrote: After long searching, i got a useless solution.
I can send emails to non-gmail emails because my vps ip is black listed.
My friend (vps expert) told me that my vps from Choopa which was used by spammers before.
Any solution? How can i get my vps ip unblacklisted?
I don't think your IP has been blacklisted - your host has confirmed this as well.  What I do think is that your reverse DNS hasn't been correctly configured for SMTP delivery.  Have you set up a PTR record?  Check the suggestion at the link below of how to fix the problem:
https://mxtoolbox.com/problem/smtp/smtp-reverse-dns-resolution

Also check:
https://serverfault.com/questions/842770/how-to-set-public-hostname/842798#842798