09-06-2018, 01:02 PM
(09-06-2018, 06:28 AM)Cloudcone Wrote: Hi everyone,I find that if one has to read an explanation about something that should be simple in dollars and cents then it is complicated. It lacks transparency. You have to be able to express whatever you're doing in a monthly amount so the person who is studying the site (in those short few seconds they're spending) has a clear picture of what the cost is going to be. I can't see on your Website what the monthly billing is. I'm not clear what the real charges are. I'm sure I'm not the only one who may have clicked away from your site because the charges are too complicated to figure out. If they need to be explained - that should be a red flag to you already. The more you have to explain the more complicated it gets and the easier to lose the attention of a potential customer.
Instances are billed hourly, so the client will receive a bill on the 1st of every month for the previous month's hourly use which means you are charged for the number of hours your machine is online. However, it will not exceed the total price displayed on the site.
Please refer this article for a further explanation - https://help.cloudcone.com/en-us/article...es-x8afmx/
What I'd like to see is a typical index of links that all hosts offer that include the services that are provided, what the monthly prices are and what you get for the service. Your site lacks full information of the kind that a person needs to make an informed decision about whether they want to try your product. There are many other competitors so one just clicks on to the next one if one has any doubts.
Bottom line. The simpler your presentation of your products and services, including the pricing and specifics of services, the easier it is for a user to make up his mind. You won't get them hooked with complicated mathematics.