[tryp4vps]

..... basically the creator of this panel want to make people life hard not easier like what cpanel does.....

I would not say in this way. I would say the creator of VestaCP focuses mainly on their paid version, not the free version.

Because I heard from some friends telling that VestaCP team is quite helpful in resolving customer queries as they have bought the paid version.

VestaCP can still be an option for some people who do not like to play with command line.