[xdude]

@ikk157

We have to face the reality. Sooner or later Cyberpanel will add premium support too. It's just that they are not at that level yet. If a panel is someones pet project then it won't get anywhere. Because developers would update it when they have time not when it needs. Their full time jobs are more important to them since a pet project won't feed them. Unless it pay their bills they wont able to fully focus on it. I have this happen too many times to free tools. If it to be a serious panel they need to hire security auditors time to time also other expert. These things don't come cheap either. Nobody gonna do all these from their own money so everyone else just go and use it for free.

So I think premium support is a good thing. Free users can use forum support which is not bad. Those who willing to pay to sort out their problems so why not developers earn something from it. They have spend hours and hours of their valuable time so they definitely deserve it. If they earn enough from it they can focus on the panel full time. We should be really glad because those who don't need paid support can use the panel free and also get forum support for free.