03-12-2021, 08:46 PM
We probably all know what we all do when we see the ToS / contract terms section, right? No one really reads anything. We always click on agree and continue on...
In this case OVH has declared fire as "force majeure" in their ToS / contract of terms. Therefore OVH is not responsible and has no obligation towards their customers (backups, recovery and such things).
See: https://storage.gra.cloud.ovh.net/v1/AUT...WE-5.0.pdf (Section 3).
Backups are the most import thing and even more so nowadays with all the ransomware viruses and massive security holes in software AND hardware. You better have a backup onsite, offsite and have backups of that backups in various different locations to be sure.
And in this discussion drop the word cloud. The actual cloud services that were really cloud services have not been affected. The servers that burned down were mostly dedicated servers or other server types like hypervisors for VPSs. Hence why again people without backups are in a very bad situations as their services simply never have been cloud services that were really redundant and had failover.
Small video of how the place looks after the fire: https://www.youtube.com/watch?v=mIrdC5pEk1s
A message from the OVH founder / CEO: https://www.youtube.com/watch?v=YGhkM_-e9sY
Some photos and more info: https://linustechtips.com/topic/1313943-...atacenter/
Looks like the reason for the fire has been identified. It seems that a UPS or several UPS have caused the fire blaze.
-> https://www.bleepingcomputer.com/news/se...er-supply/
In this case OVH has declared fire as "force majeure" in their ToS / contract of terms. Therefore OVH is not responsible and has no obligation towards their customers (backups, recovery and such things).
See: https://storage.gra.cloud.ovh.net/v1/AUT...WE-5.0.pdf (Section 3).
Backups are the most import thing and even more so nowadays with all the ransomware viruses and massive security holes in software AND hardware. You better have a backup onsite, offsite and have backups of that backups in various different locations to be sure.
And in this discussion drop the word cloud. The actual cloud services that were really cloud services have not been affected. The servers that burned down were mostly dedicated servers or other server types like hypervisors for VPSs. Hence why again people without backups are in a very bad situations as their services simply never have been cloud services that were really redundant and had failover.
Small video of how the place looks after the fire: https://www.youtube.com/watch?v=mIrdC5pEk1s
A message from the OVH founder / CEO: https://www.youtube.com/watch?v=YGhkM_-e9sY
Some photos and more info: https://linustechtips.com/topic/1313943-...atacenter/
Looks like the reason for the fire has been identified. It seems that a UPS or several UPS have caused the fire blaze.
-> https://www.bleepingcomputer.com/news/se...er-supply/
![[Image: zHHqO5Q.png]](https://i.imgur.com/zHHqO5Q.png)