02-12-2020, 08:24 AM
Please note that if you see Hidden Refuge's user name in regular member blue, this doesn't mean he is no longer our Technical Consultant. It just means that he is busy, he is still looking at posts, but he can't contribute those wonderful long technical support responses as he had in the past. For most of the time.
Please note that Hidden has been spoiling us with his excellent support. Members who have benefited from this have been very lucky, as with some he had assisted them even to the level of active direct support. That is not what the role of Technical Consultant is expected to be. But he's been helping as a community effort when he had time to do so. He no longer has that time available as he is back at work and providing his best there now.
Please note that when you get a VPS you are supposed to be able to administrate and manage it yourself. That is the expectation when a VPS is given to you. Support in general is only expected to be for those who do not have Admin Panels or when extreme technical occurrences happen such as a VPS going off line. However, since we are a community forum, we are lucky to have very talented contributors as well, who will help you if and when they are available to do so. But please don't look at that as a given, and only look at this as a voluntary gift. As all of what you see happening here is really due to voluntary effort of both members and staff here.
Please note that Hidden has been spoiling us with his excellent support. Members who have benefited from this have been very lucky, as with some he had assisted them even to the level of active direct support. That is not what the role of Technical Consultant is expected to be. But he's been helping as a community effort when he had time to do so. He no longer has that time available as he is back at work and providing his best there now.
Please note that when you get a VPS you are supposed to be able to administrate and manage it yourself. That is the expectation when a VPS is given to you. Support in general is only expected to be for those who do not have Admin Panels or when extreme technical occurrences happen such as a VPS going off line. However, since we are a community forum, we are lucky to have very talented contributors as well, who will help you if and when they are available to do so. But please don't look at that as a given, and only look at this as a voluntary gift. As all of what you see happening here is really due to voluntary effort of both members and staff here.