[sagher]

Most likely the OpenSSL version that you have installed is an older version that lacks the necessary version of the libssl library files. You need atleast OpenSSL 1.1.0 to get the necessary libraries included.

You should always mention your OS when making support requests.

You can check your openssl version:

Code: (Select All)

openssl version

You can also check which versions of libssl you have:

Code: (Select All)

ls /usr/lib/x86_64-linux-gnu | grep libssl

Example:

Terminal

[ 14:07 kokakukidotai@lydia6 ~ ]
$ ls /usr/lib/x86_64-linux-gnu | grep libssl
libssl3.so
libssl.a
libssl.so
libssl.so.1.0.2
libssl.so.1.1

[ 14:07 kokakukidotai@lydia6 ~ ]
$ openssl version
OpenSSL 1.1.1d  10 Sep 2019

i got this after putting given commands

Code: (Select All)

Welcome to Ubuntu 16.04.6 LTS (GNU/Linux 2.6.32-042stab142.1 x86_64)

 * Documentation:  https://help.ubuntu.com
 * Management:     https://landscape.canonical.com
 * Support:        https://ubuntu.com/advantage

Last login: Wed Jun  3 05:22:48 2020 from 39.50.27.14
root@test:~# openssl version
openssl: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: No such file or directory
root@test:~# ls /usr/lib/x86_64-linux-gnu | grep libssl
libssl.a
libssl.so
root@test:~#