11-11-2018, 11:11 PM
First of all - this happened with my paid VPS with HostUS - not my VPS 9.
My primary domain of my HostUS has been running successfully for many months. No issue before. I haven't touched any of its info at the domain Registrar. Name servers for the primary domain are Namecheap name servers that I created from the domain.
So tonight when I tried to access the primary domain of my HostUS VPS, the domain was dead in all browsers. First thought was that my VPS had gone down, but when I checked my panel at HostUS the VPS was running OK. I was able to access the VPS through Putty as well and everything looked normal except the domain was dead. That severely puzzled me.
I then tried my IP instead of my domain, and found I was able to access the domain with my IP. The domain wasn't working but the IP was working. Kind'a weird!
Then a little after that - immediately after I had opened a support ticket with HostUS, all of a sudden the domain started working again. HostUS didn't fix it - like couldn't have responded yet. It came on by itself.
So what happened?
I'm using VestaCP - and VestaCP was running OK. I was able to access VestaCP with the IP but not the primary domain and everything in VestaCP looked normal - i.e. DNS etc. What I did find though was that for some or other reason Ioncube was missing. As I wasn't able to get my Softaculous up, whereas previously I had loaded Ioncube. Could it be an update of VestaCP created a DNS issue? And caused Ioncube to fail? Or is there something else? Any one come across this before?
The Website attached to the domain is a WordPress blog that was installed with my premium Softaculous in VestaCP.
My primary domain of my HostUS has been running successfully for many months. No issue before. I haven't touched any of its info at the domain Registrar. Name servers for the primary domain are Namecheap name servers that I created from the domain.
So tonight when I tried to access the primary domain of my HostUS VPS, the domain was dead in all browsers. First thought was that my VPS had gone down, but when I checked my panel at HostUS the VPS was running OK. I was able to access the VPS through Putty as well and everything looked normal except the domain was dead. That severely puzzled me.
I then tried my IP instead of my domain, and found I was able to access the domain with my IP. The domain wasn't working but the IP was working. Kind'a weird!
Then a little after that - immediately after I had opened a support ticket with HostUS, all of a sudden the domain started working again. HostUS didn't fix it - like couldn't have responded yet. It came on by itself.
So what happened?
I'm using VestaCP - and VestaCP was running OK. I was able to access VestaCP with the IP but not the primary domain and everything in VestaCP looked normal - i.e. DNS etc. What I did find though was that for some or other reason Ioncube was missing. As I wasn't able to get my Softaculous up, whereas previously I had loaded Ioncube. Could it be an update of VestaCP created a DNS issue? And caused Ioncube to fail? Or is there something else? Any one come across this before?
The Website attached to the domain is a WordPress blog that was installed with my premium Softaculous in VestaCP.