02-28-2021, 09:49 AM
(02-28-2021, 09:01 AM)sohamb03 Wrote: Nice review! I agree that their support definitely sucks, it took me a week to have a faulty VPS transfer manually done from my friend. But yes, the quality of hardware is unmatched.
I've been a OVH customer before and their VPSes are solid just that they need to look into their customer service for perfection.
Totally agree, The quality of Hardware is seriously unmatched. Honeslty, The support was really good but at times like 2017-2018, I had a Europe VPS and the support ticket response time was like 1-2 hours for me back then. I had many issues back then with the VPS i dont know why.
They have made this support levels which i really hate it now because like Tier 1 Support customers does not even get a reply at all?
I remember i had an issue with a invoice link which was not opening and i needed to pay urgently, So i contacted on phone they didn't pickup i contacted them on ticket they literally did not respond at all for like 7 months, After 7 months i received a email, I hope the issue is resolved for you and my ticket was closed i was like what even is that support man.