06-07-2019, 06:07 AM
This is an important notice from HostDoc who asks VPS Holders who have a VPS from HostDoc on the Singapore Node to please make backups of their VPSs. Since there is no one from post4vps using the Singapore node this won't affect us for now, but possibly @tiwil should take note of this and postpone plans for applying for a change to the Singapore node. Good part of this is that once the Singapore node is operational again, it will have sorted out all of its problems.
HostDoc Wrote:We unfortunately need to announce a scheduled maintenance on our NVMe SSD Singapore node (SG3) scheduled for 22nd June 2019 (3 weeks).
Please use the preparation period for a backup solution as the whole node is planned to be entirely teared down and rebuilt to address an ongoing issue that intermittently affects performance.
It is important to note that the downtime is expected to be in the region of 6-15 hours so prior preparations will need to be made for your backups and a temporary replacement for your server.
Closer to the planned maintenance window, for those that need a replacement server temporarily, we will try and provide a replacement node in SG while the work is carried out, however, this is not yet guaranteed.
We will send a reminder of this maintenance weekly to ensure all clients on SIngapore node SG3 are aware and prepared for the maintenance and subsequent downtime that will ensue.
If you have any questions or would like more information regarding this announcement, please contact support via live chat or ticket. Similarly, if a replacement server would be needed or our assistance is needed before/during/after the maintenance, please let us know promptly.
It is important that ALL clients have a backup of all their data before this maintenance takes place as all data on the node WILL be wiped.
As always, we will also take backups but a restore point is not offered nor guaranteed so it is in your best interest to ensure backups are taken and stored before the scheduled date.
Kind regards.
HostDoc Hosting Team