12-07-2019, 09:22 AM
Hello everyone,
Sorry for clarity but last night I received an email from my Data Center about this and since I have a lot of customers in the USA section this also came as a death blow to me. Because I received the mail last night with a date of termination so I had to do everything in my hurry to inform all customers including the Post4VPS members. For those who now submit a ticket to us it can lead to a delay in answering, but that is because we receive a lot of tickets and we try to inform everyone and offer the best solution that is possible. We will send a second e-mail with how it should all happen and what the customer should do. But the reason is that our Data Center will stop providing services. But that is only with the USA server. So only those that have been purchased via HostLease. If you want a compensation, for our Shared and Resellers this can be done for free on an EU node. For the VPS there will really be a small € 11 in costs per year to continue using the service because I cannot transfer everyone to our premium VPS free because then I can completely close HostLease and that is not the intention. Of course we will look for an alternative, but whether the free VPS will ever come back remains a question. We cannot guarantee that. Unfortunately, the VPS that we provide will have to win for free via Post4VPS. If you have any questions, please let me know, I have deployed additional staff to answer all questions quickly.
Sorry for clarity but last night I received an email from my Data Center about this and since I have a lot of customers in the USA section this also came as a death blow to me. Because I received the mail last night with a date of termination so I had to do everything in my hurry to inform all customers including the Post4VPS members. For those who now submit a ticket to us it can lead to a delay in answering, but that is because we receive a lot of tickets and we try to inform everyone and offer the best solution that is possible. We will send a second e-mail with how it should all happen and what the customer should do. But the reason is that our Data Center will stop providing services. But that is only with the USA server. So only those that have been purchased via HostLease. If you want a compensation, for our Shared and Resellers this can be done for free on an EU node. For the VPS there will really be a small € 11 in costs per year to continue using the service because I cannot transfer everyone to our premium VPS free because then I can completely close HostLease and that is not the intention. Of course we will look for an alternative, but whether the free VPS will ever come back remains a question. We cannot guarantee that. Unfortunately, the VPS that we provide will have to win for free via Post4VPS. If you have any questions, please let me know, I have deployed additional staff to answer all questions quickly.