01-16-2020, 08:21 PM
(01-16-2020, 08:01 PM)Hidden Refuge Wrote: I received my answer and I'm satisfied with it. No big deal I guess. Instead I might actually post solutions to issues as seperate threads in the tutorial forum or other forums.That may be a problem when instead of responding to the support thread the author of the support thread then continues the thread outside the support forum.
Another possibility is to create a Tech Specialist Sub-Forum where you can post your responses and lock them. And then when you respond to a support request copy and paste your response with a link to your Sub-Forum. However members can't respond directly to your threads, as they would be locked.
It would actually be great as that way we could also separate all of your posts in a separate tech specialist collection.
What we could do is if someone really makes a worthy contribution to a support thread in a support Forum, you could point it out in a report to the staff, and we could then move that post to your specialist sub-forum if it would make sense to be included.
Would you like to try that out and see how it works?